Concentration in Data Analytics

Included Statistics & Research Methodology courses

Optimized booking and fulfillment processes in Salesforce CRM, ensuring data accuracy and workflow efficiency. Spearheaded the design of a centralized Confluence space, consolidating key resources to improve team collaboration and reduce errors across a remote-first SaaS company. Collaborated with cross-functional teams during a Phase 3 migration spanning four business units, resolving 200+ order discrepancies and enhancing operational alignment.

Optimized booking and fulfillment processes in Salesforce CRM, ensuring data accuracy and workflow efficiency. Spearheaded the design of a centralized Confluence space, consolidating key resources to improve team collaboration and reduce errors across a remote-first SaaS company. Collaborated with cross-functional teams during a Phase 3 migration spanning four business units, resolving 200+ order discrepancies and enhancing operational alignment.

Successfully balanced a full-time office management role with full-time MBA studies from August 2020 to April 2022, before transitioning to focus entirely on academics from April to December 2022. Specialized in business analytics, financial management, and process optimization, graduating with a 3.9 GPA.

Optimized budget use by refining procurement and invoice processes, finalized the setup of a new office following a pandemic-related delay, and planned return-to-office events for 70+ staff. I also strengthened vendor relationships by renegotiating contracts for cost savings and led a security audit to enhance safety protocols.

Led detailed financial planning, including budgeting, forecasting, and variance analysis, to maximize resources. I established efficient administrative systems that drove both operational and financial improvements. I successfully negotiated vendor contracts, achieving cost savings without compromising quality. I also orchestrated major office relocation projects, ensuring adherence to budgets and timelines, and played a key role in advancing the firm's inaugural Colorado office while managing various transitions across the mid-west and west regions.

As a Project Assistant for a prestigious litigation team, I played a key role in streamlining client and team invoice processing through ChromeRiver, expediting AP settlements and optimizing billable hours. I managed sensitive data sets, including medical records, court filings, and expert reports, ensuring accuracy and timeliness. In addition to my core duties, I drew on my previous experience to train and mentor new recruiting coordinators, ensuring they integrated smoothly into the team. I also played an integral role in office relocations and cross-departmental projects, fostering collaboration across teams.

I ensured the integrity and efficiency of recruitment databases for the Texas and California offices. I oversaw the meticulous organization and digital archiving of hundreds of legal documents, categorizing them into over 200 Iron Mountain-labeled banker boxes. This critical project streamlined document accessibility and optimized limited filing space ahead of a major office relocation. Additionally, I provided comprehensive administrative support across AP, billing, HR, recruitment, IT, and legal support, facilitating seamless operations across departments.

During service I spearheaded a literacy-for-all project, securing a donation of 25,000 books while collaborating closely with community members and international stakeholders. Community surveys revealed a critical need for educational resources, leading to the development of community libraries across the district. To support this initiative, I launched a strategic fundraising campaign, securing $10,000 to cover the freight costs for the book shipment. By integrating into the local cultures and languages while maintaining my individuality, I effectively led projects like A2Empowerment, which provided academic and life skills training to high school girls at-risk of dropping out of school. For these efforts, I was honored with a Service Excellence Award for the unique distinction of "showing the greatest ability to integrate and thrive in a culturally sensitive community."